Joy Rewards & Loyalty Program

Joy Rewards & Loyalty Program

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (2,043)

Advanced loyalty programs, joyful rewards and referrals for your growing brands

We built Joy because we believe customer relationships should be meaningful, not transactional. While other loyalty apps offer basic points systems, we created something different: an advanced rule engine that truly understands your customers. Our system allows personalized loyalty programs on customers unique shopping patterns. Fashion and beauty brands choose Joy when they're tired of one-size-fits-all loyalty programs that treat every customer the same. Check us out to see different loyalty!

We built Joy because we believe customer relationships should be meaningful, not transactional. While other loyalty apps offer basic points systems, we created something different: an advanced rule engine that truly understands your customers. Our system allows personalized loyalty programs on customers unique shopping patterns. Fashion and beauty brands choose Joy when they're tired of one-size-fits-all loyalty programs that treat every customer the same. Check us out to see different loyalty! more
  • Unlimited referral program with with URLs and social sharing
  • Loyalty Page generator and built-in emails notification in all plans
  • Membership: VIP tier perks, auto discounts, stackable discounts
  • Klaviyo, Mailchimp, Okendo, Judgeme, Loox, Gorgias & more favorite integrations
  • Omnichannel integration: online, mobile, and POS and POS Pro extension
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English, Spanish, Italian, French, Japanese, and German

Works with

Pricing

Starter Plan

Free

  • Unlimited referrals
  • Include 150 Free orders
  • Point programs: Sign Up, Place Order
  • Discount programs
  • Loyalty Page builder
  • Basic integrations

Professional

$24.99 / month

500 monthly free orders. Upgrade +$15/month for +500 monthly free orders & POS integration

  • VIP Tiers
  • All Points and Redeem programs
  • Customizable notifications
  • Redeem on Account page
  • Retention Analytics
  • +$15 for +500 monthly orders & POS

14-day free trial

Advanced Plan

$99 / month

2000 monthly free orders. $10 per 100 additional order (negotiable).

  • VIP Tiers with automatic discounts
  • Milestone rewards
  • Loyalty campaigns & rules
  • Redeem on Checkout page
  • Advanced Analytics
  • POS Integration fully enabled

14-day free trial

Enterprise Plan

$499 / month

7,000 monthly free orders. $5 per 100 additional order (negotiable).

  • Headless Commerce (Hydrogen)
  • API & Webhooks
  • Advanced integrations
  • On demand development
  • Priority support
  • POS Pro Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,043)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for boosting customer engagement and sales through customizable rewards, referral programs, and loyalty tiers. They praise its user-friendly interface, seamless Shopify integration, and insightful analytics. The support team is noted for their quick and effective responses, enhancing the overall user experience. This app is valued for its comprehensive features and ease of use.

March 19, 2025

Huge shout out to Daniel for all his help! He was there for me every step of the way and definitely went above and beyond in making sure I had everything I needed.

I transitioned from Square POS to Shopify POS earlier this year, and I knew that one of the biggest hurdles would be converting our loyalty program over. We had 14,000 loyalty customers, so there was absolutely no way we could do it manually.

I did research on 13 different loyalty apps (and downloaded most of them to test them out) because our customers loved the way our Square loyalty program was set up. About 85% of our transactions are in-person, and it was very important to get everything as close to the old system as possible.

Joy was the only app that was customizable enough, yet simple enough, to match exactly what we needed. Because of the awesome features, we were able to revamp our program while still keeping the old rewards redemption process in place. It has been a fantastic experience!

We went 2 months without a loyalty program and our sales decreased about 5-10% from the previous year. When we brought it back, our numbers went back to normal. Joy is a powerful system and it's keeping our customers satisfied - there's no doubt about it!

Pots & Pans Pie Co.
United States
About 1 month using the app
Joy Loyalty (by Avada) replied April 1, 2025

Hi Pots & Pans Pie Co.,

Thank you for such a detailed and amazing review! I'll make sure Daniel knows how much you appreciated his above-and-beyond support throughout your transition. Moving 14,000 loyalty customers is no small feat, and we're thrilled Joy was able to match your needs while maintaining the familiar experience your customers loved. It's incredible to see the direct 5-10% impact on your sales when your loyalty program returned! We're honored to be supporting your business, especially with so many of your transactions happening in-person at your pie shop.

Warm regards,
The Joy Loyalty Team

April 7, 2025

The Joy Loyalty support team was incredibly responsive and helpful. They quickly resolved all technical issues and made custom adjustments based on my specific requests. I really appreciated how they took the time to understand my business needs and provided tailored solutions. Highly recommended for both their platform and outstanding support!

goro's | DELTAone International
Hong Kong SAR
2 months using the app
April 9, 2025

Having investigated all the leading options for reward programme apps, Joy came out on top for us in terms of features & integrations as well as price point. We found a couple of small bugs during set up and Alyssa & Sonny from support handled these perfectly, customer support is fantastic! I can definitely recommend the Joy app to anyone looking for a rewards programme on Shopify – it was the right decision for us going with these guys.

Liquorice Heaven
United Kingdom
14 days using the app

Support

App support provided by Joy Loyalty (by Avada).

Launched

June 28, 2021

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