Are you looking for a useful and high-quality WhatsApp app for Shopify stores? Look no further, you have come to the right place. In this blog, we will bring you a list of the 10 best WhatsApp Apps for Shopify stores that will help you enhance customer communication and provide timely updates.
Why do you need to use WhatsApp Apps for Shopify Stores?
Integrating WhatsApp apps into Shopify stores offers several benefits. It enables direct communication with customers, allowing for instant support and personalized assistance. Automated order notifications via WhatsApp improve transparency and reduce customer inquiries.
Additionally, WhatsApp serves as an effective marketing channel, allowing targeted promotions and announcements. Some apps come with Cart recovery features that help reclaim lost sales. Also, the WhatsApp Business API offers additional tools for streamlining interactions and automating responses. Overall, WhatsApp apps enhance customer communication, boost sales, and improve the shopping experience.
List of Best Whatsapp Apps for Shopify
WhatsApp & Live Chat by Pushdaddy
The most popular application for Shopify business owners globally is the combination of Whatsapp chat and Abandoned cart. This app offers a convenient feature of automatically recovering abandoned carts.
Furthermore, it provides tracking notifications through Whatsapp and email, resulting in strengthened brand loyalty. This ultimately leads to improved conversion rates and increased overall traffic for your store.
Main features:
- Easily switch between Whatsapp and live chat
- Tracking updates via WhatsApp and Email
- One minute installation
Pricing plans:
- 100% free
WhatsApp Chat by Avada
By using WhatsApp Chat by Avada, you can enhance your users’ experience, boost conversion rates and reduce cart abandonment. This app allows you to display a WhatsApp chat button on your website, then your customer can start a conversation with a single click. Further, it also lets you customize the appearance of the WhatsApp chat button to match your brand design. You can choose the position, style, and colour scheme of the chat button to ensure it matches your website’s appearance.
Besides that, WhatsApp Chat by Avada not only enables businesses to communicate with their customers but also empowers customers to share products or pages with their contacts through WhatsApp. Also, the app provides valuable insights and analytics, allowing businesses to track the performance of their WhatsApp chat feature.
Main features:
- Offer beautiful themes for FAQs popups and Help Center.
- Show the Order Tracking functionality for customers to track parcels without asking
- Manage FAQs easily by showing the question and category numb
- Allow e-businesses to create immense queries and FAQ categories
- Provide excellent support via WhatsApp, Phone calls, Mess
Pricing plans:
- Completely free
KOOL WhatsApp Notifications
Kool WhatsApp Notification is an innovative WhatsApp app for Shopify store that you should consider. By using this app, you don’t need to check your email or log into website to track your online store because this app provides you with a cutting-edge solution for order updates and communication. First of all, it allows you to send unlimited WhatsApp messages in bulk, complete with a green tick badge for authenticity, without any risk of getting your account banned.
Powered by the Official WhatsApp Business API, this ensures that you receive timely and concise notifications at every stage of your order – from confirmation to shipment tracking, estimated delivery times, and even notifications upon delivery completion. Additionally, you effectively manage all your prospects seamlessly through our CRM panel which provide you with a centralized hub for efficient customer communication.
Main features:
- Send unlimited WhatsApp messages to customers in bulk
- Manage all prospects via CRM panel.
- Compose dynamic templates for making notification more informative & granular
- No chance of getting your account banned
- Offer 5-agents login panel to interact with customers & dedicated chat inbox
Pricing plans:
- Free to install
WhatsApp Chat and Share
WhatsApp Chat and Share is the most effortless and easy way of communication for your visitors. Let people send you their questions and allow you to embed a well-used and popular messenger on your website and establish an easy communication tool for your clients. You will be able to stay in touch with your audience anytime and anywhere, answering from any device. Users will receive notifications about new messages right on the web page for uninterrupted chatting.
Main features:
- Allow your customers to contact you via WhatsApp, Telegram and more
- Get more sales by improving your customer chat service experiences
- Compatible with all themes
Pricing plans:
- Basic: Free
- Premium: $6.99/month
Dondy
Dondy allows you to add a WhatsApp chat widget to your Shopify store to instantly engage customers. With Dondy, you can give your customers an easy method to reach out and get support. This app has the ability to get your customer’s permission to send them promotions and newsletters.
Further, it helps you enhance your customers’ satisfaction and boost your ROI with Retention Campaigns on WhatsApp. Besides, Dondy can send your customers automated personalized messages, exclusive offers and reminders.
Main features:
- Allow your customers to contact you and get support via WhatsApp easily
- Reach out to potential customers in a personal and direct way
- Reach a vast audience in one swift move
- Improve customer satisfaction and boost your ROI with Retention Campaigns on WhatsApp
- Present relevant and compelling offers to your customers
Pricing plans:
- Free
- Pro: $5.99/month
WhatsApp chat & Abandoned
This widely-used application allows you to connect WhatsApp with your Shopify store, assisting in resolving all customer inquiries for an enhanced shopping experience. By sending messages to recover abandoned carts, you can regain lost customers and amplify your conversion rates.
Establish customer confidence by sending notifications for orders, shipping updates, and confirmation for cash on delivery. Furthermore, provide customers with a convenient means of communication to address any inquiries they may have and efficiently resolve them to encourage additional purchases. Seamlessly gather and manage customer data using its customer relationship management (CRM) system.
Main features:
- Automated abandoned cart recovery using WhatsApp
- Automated order confirmation
- Collect reviews for your Loox reviews
- Offer multiple agent support
- Easily customize WhatsApp chat and Share button
Pricing plans:
- Free
- VIP: $9.99/month
- Advanced: $29/month
Chaty
Chaty offers improved accessibility by allowing you to select from a range of popular messaging apps like WhatsApp, Messenger, Telegram, and others. Additionally, it gives you the freedom to personalize different elements of the chat widget including the font, colour, icons, and more.
By utilizing Google Analytics, the chat button becomes easier to analyze and evaluate customer interactions. Additionally, it assists in boosting sales conversions, generating leads, and achieving multiple objectives within a single live chat button.
Main features:
- Allow visitors to reach you via their preferred chat apps including SMS & call button
- Allow you to customize the chat widget’s appearance
- Track and analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop
Pricing plans:
- Free
- Basic: $15/month
- Pro: $39/month
- Growth: $79/month
Zoko
Zoko has been widely used by thousands of Shopify stores in providing customer support, marketing and sales on WhatsApp. This app is able to sync the products to the WhatsApp catalogue. In addition, it provides a lot of marketing-leading WhatsApp sale tools that help you scale your WhatsApp number to drive more revenue.
Plus, it will automatically send all notifications and abandoned checkout recovery messages via WhatsApp. You also take advantage of WhatsApp to collect ratings & reviews.
Main features:
- Automatically collect orders inside WhatsApp
- Sync your Shopify catalogue to your WhatsApp business number
- Take your products to the right customers with Broadcast and Dynamic Segments
- Offer chatbots, notifications and cart recovery
Pricing plans:
- Starter: $34.99/ month + $0.015/ conversation
- Team: $54.99/month + $0.010/conversation
- Pro: $109.99/month + $0.006/conversation
- Business: $219.99/month + $0.003/conversation
Interakt ‑ Sell on WhatsApp
By using the Interakt app, you can sell your project via WhatsApp by sending product catalogs at scale to customers on WhatsApp. It automatically syncs your Shopify catalogue with your WhatsApp store. As a result, you can minimize abandoned carts, boost customer engagement and enlarge your store revenue. Interakt allows you to add a customizable chat button on your website to encourage customers to start a conversation.
Main features:
- Auto-sync your Shopify catalog with your WhatsApp store
- Showcase your product catalogs to 1000s of customers via notification campaigns
- Easily convert WhatsApp carts into Shopify carts
- Add a customisable chat button on your website for inducing customer conversation
Pricing plans:
- Growth: $35/month
- Advanced: $45/month
WhatsApp Chat + Cart Recovery
This app has received over 600 reviews on the Shopify Appstore and includes all the necessary features to elevate your business. In addition to features such as WhatsApp chat, order tracking, contacting us, and FAQs, this app also includes automated WhatsApp messages for recovering abandoned checkouts, confirming orders, and more.
Additional characteristics consist of code validation, solicitation for assessments, and notifications regarding the completion of an order. You have the capability to determine which pages have the option for WhatsApp conversation, such as the product page, homepage, collection, blog page, or others, with the ability to enable or disable this feature.
Main features:
- Single widget for WA chats, order tracking, FAQs, and contact us
- Allow you to utilize your own number to send automated cart abandoned recovery text
- Allow you to set visibility status based on the pages
- Infinite WhatsApp support contact numbers
- Offer chat analytics to analyze the performance
Pricing plans:
- Free
- Advanced: $7.99/month
- Premium: $14.99/month
WhatsApp Marketing + Helpdesk
DelightChat’s WhatsApp Marketing + Helpdesk app is a well-known Shopify tool that enables businesses to efficiently manage their customer support. This app provides a centralized inbox for customer inquiries across multiple channels, improving the efficiency of your team and enhancing the overall customer experience of your online store.
You can utilize customer segments to run effective WhatsApp broadcasts, marketing automation, and retention marketing campaigns. The app also provides access to the official WhatsApp API and a verification tick for your Shopify store.
Main features:
- Easily manage customer chats from WhatsApp, Instagram, Facebook, Email & Live Chat
- Allow you to assign chats to team members
- Offer pre-made message templates and automation
- Send WhatsApp Broadcast campaigns to your customer lists
- Get Official WhatsApp Business API access and Green Tick
Pricing plans:
- Startup: $49/month
- Scale: $99/month
- Growth: $299/month
The final thoughts
Using a WhatsApp application in your Shopify store can offer various advantages as mentioned earlier. When deciding on the most suitable WhatsApp app for Shopify, take into account factors like compatibility, features and capabilities, ease of use, and customer support and resources. If you choose the right WhatsApp App for the Shopify store, you can elevate your electronic commerce enterprise and deliver an outstanding customer journey.
Hopefully, our blog is useful for your website. If you know another similar app, don’t forget to recommend them in the comment below. Besides that, in case you look for some new templates for your Shopify shop, the list of Shopify templates on our website will be for you.
