Updated October 2026: prices and features checked against the Shopify App Store.
Once an order leaves your store, customers want to know where it is. If you can't tell them quickly, they email support, and some never come back. A Shopify order tracking app pulls shipment updates from carriers, shows them on a page in your store and keeps customers informed, so you can spot delays early and deal with them.
There are a lot of these apps, and choosing one isn't easy. So in this guide we've picked 7 well-reviewed Shopify order tracking apps that help you keep fulfilment on track and cut "Where is my order?" (WISMO) questions.
What are the benefits of using Shopify Order Tracking Apps for online stores?
If you run an online store, an order tracking app is worth installing. These apps let both you and your customers follow every shipment. That transparency keeps customers informed and reduces their worry about a purchase.
Customers can also check their orders themselves, so they don't need to contact support for updates. Most of these apps alert you and your customers to problems or delays in delivery, which lets you act quickly and keep fulfilment running smoothly. Tracking pairs well with a good returns app, since both shape how customers feel after they buy.
Many apps also include analytics and reports that show shipment status and how carriers perform on time.
7+ Best Shopify Order Tracking Apps You Should Use
CWILL Order Tracking (formerly Parcel Panel)
Want happier customers and more sales? CWILL Order Tracking, formerly known as Parcel Panel, syncs your orders and tracks them in real time right up to last-mile delivery. It gives you a branded tracking page that can run under your own domain, and it sends automatic shipping notifications when a parcel's status changes.
It also adds upsells and AI product recommendations to the tracking page, so tracking visits can turn into new sales. Dropshipping stores can hide the parcel's origin with one click. If you're on a tight budget, there's a free plan to start with.
Main features:
- Real-time order sync and tracking across 1,600+ carriers
- Branded, customisable tracking page under your own domain
- Automatic shipping notifications and AI product recommendations
- One-click dropshipping mode for cross-border stores
Pricing plans:
- Free: 20 orders/month
- Essential: $11/month (200 orders)
- Professional: $59/month (2,000 orders)
- Enterprise: $479/month (25,000 orders)
- 7-day free trial on paid plans
Avada Track ‑ Order Tracking
Avada Track is a simple, free order tracker from SUN Commerce by Avada. It creates a branded tracking page for you automatically and adds it to your store menu, so customers can look up their orders without contacting you.
The app syncs orders from Shopify for accurate order status and shipment updates. It also shows estimated delivery dates and real-time shipping status across multiple carriers, which helps reduce WISMO requests. Its support team is available 24/7.
Main features:
- Auto-create a branded order tracking page and add it to your menu
- Sync orders from Shopify for accurate status and shipment updates
- Show estimated delivery dates and real-time shipping status
- Multi-carrier tracking with a self-serve order tracker
Pricing plans:
- Free
AfterShip Order Tracking
AfterShip Order Tracking is one of the best-known order tracking apps for Shopify. It tracks shipments across 1,100+ carriers and gives you a central dashboard to monitor shipping status, on-time performance and exceptions. Customers get automated notifications and a branded tracking page with real-time updates.
AfterShip is also known for its easy interface and solid analytics. Its AI-powered estimated delivery date widget can appear on product and checkout pages, and support is available by chat or email 24/7.
Main features:
- Centralised shipment dashboard to track status and spot exceptions
- Automated email and SMS notifications to reduce WISMO calls
- Branded tracking pages with personalised product recommendations
- AI-powered estimated delivery dates to reassure customers
- Built-in analytics on shipment status and on-time performance
Pricing plans:
- Free: 50 shipments/month
- Essentials: $11/month (100 shipments)
- Premium: $70/month (500 shipments)
- 7-day free trial on paid plans
Synctrack AI Order Tracking
Synctrack AI Order Tracking gives customers a branded tracking page where they can look up their order status with an order number or tracking number. It tracks packages across 2,880+ couriers in real time, so domestic and international shipments sit in one place.
It sends automatic email updates for shipping and delivery, and works with Shopify Flow to automate tracking workflows. Higher plans add estimated delivery dates, a dropshipping mode and tracking pages in many languages. The free plan is generous for small stores.
Main features:
- Branded tracking page with order lookup
- Real-time tracking across 2,880+ couriers
- Automatic shipping and delivery email notifications
- Estimated delivery dates and delayed-shipment monitoring
- Workflow automation with Shopify Flow
Pricing plans:
- Free: 60 orders/month
- Launch: $6/month (200 orders)
- Scale: $49/month (2,000 orders)
- Pro: $99/month (5,000 orders)
- 7-day free trial on paid plans
Tracktor Order Tracking
Tracktor Order Tracking keeps customers on your site with a fully branded tracking page, instead of sending them off to carrier websites. It connects with 1,900+ carriers, so both you and your customers can see the status and location of every order in transit.
You can also create custom order statuses for the time before an order ships, which keeps customers updated from the moment they buy. The app is easy to use whatever your technical level, and merchants often mention its fast, US-based support team.
Main features:
- Real-time tracking on a branded page in your store
- Track orders across 1,900+ integrated carriers
- Email and SMS notifications through Shopify
- Custom order statuses before shipment
- Help customers help themselves and prevent WISMO requests
Pricing plans:
- Starter: Free (25 orders/month)
- Flex: $4.99/month (200 orders)
- Growth: $8.99/month (400 orders)
- Essential: $49.99/month (2,000 orders)
- 14-day free trial on paid plans
StatusPro ‑ Order Status
StatusPro suits stores whose orders go through several stages before they ship, such as made-to-order or custom products. You create your own order statuses, and each one can send its own email to the customer when an order reaches that stage.
Customers can check progress anytime on an order lookup page, and the app can show a custom progress timeline on Shopify's order status page. You can even update a status by scanning a QR code on your phone, with a photo attached.
Main features:
- Custom order statuses with automatic emails when a status changes
- Custom progress timeline on the order status page
- Order lookup page so customers can check progress
- Order due dates to set customer expectations
- Update statuses by QR code scan on your smartphone
Pricing plans:
- Simple: $9/month (200 orders)
- Essential: $19/month (1,000 orders)
- Pro: $29/month (2,000 orders)
- Enterprise: $99/month (4,000 orders)
- 14-day free trial
TrackingMore Order Tracking
The last app on our list is TrackingMore Order Tracking. It syncs your orders automatically, detects the carrier and keeps shipping information up to date. Customers get branded, multilingual tracking pages and automatic notifications, so they don't need to worry about their orders. It also shows pre-purchase estimated delivery dates to build confidence and lift conversions, which helps if you ship internationally.
Main features:
- Branded multilingual tracking pages with estimated delivery dates
- Automated email notifications and an upsell system
- Pre-purchase estimated delivery dates to boost conversion
- One-click dropshipping mode to hide origin details
- Analytics dashboard, PayPal sync and 24/7 support
Pricing plans:
- Free: 50 shipments/month
- Basic: $9/month (200 orders)
- Pro: $55/month (2,000 orders)
- Enterprise: $1,189/month (70,000 orders)
- 7-day free trial on paid plans
The bottom line
The right Shopify order tracking app lets you see where every order is at any time, and lets customers find out for themselves. That improves their experience and builds trust. If you're still choosing how to send parcels in the first place, our guide to Shopify shipping apps is a good next read. We hope this list helps you pick the right app for your store.
You can also explore our range of fast, good-looking Shopify templates for your online store.
