Updated October 2026: prices and features checked against the Shopify App Store.
Looking for a reliable WhatsApp app for your Shopify store? You’re in the right place. In this post, we list the 11 best WhatsApp apps for Shopify to help you talk to customers, recover lost sales and send timely order updates.
Why use a WhatsApp app for your Shopify store?
Adding WhatsApp to your Shopify store has several benefits. Customers can message you directly, so you can give quick support and personal help. Automated order updates on WhatsApp keep customers informed and cut down on “where is my order?” questions.
WhatsApp also works well as a marketing channel for targeted promotions and announcements. Many apps include cart recovery features that win back lost sales, much like dedicated abandoned cart apps. The official WhatsApp Business API adds tools for automated replies and team inboxes. Overall, WhatsApp apps improve customer communication, boost sales and make shopping easier.
List of Best WhatsApp Apps for Shopify
Moose WhatsApp Chat Button
Moose WhatsApp Chat Button is a free, popular way to add WhatsApp to your store. Shoppers can reach you in one tap, and you can send WhatsApp reminders to bring back shoppers who left items in their cart.
It also has an all-in-one inbox to manage chats and highlight high-value customers. You can connect your number securely through the WhatsApp Business API and track button clicks in Google Analytics and Meta Pixel.
Main features:
- Abandoned cart reminders on WhatsApp
- All-in-one inbox for WhatsApp chats
- Customisable icons, fonts and sizes to match your brand
- Click tracking with Google Analytics and Meta Pixel
Pricing plans:
- Free
SL: WhatsApp Chat + Marketing
SL: WhatsApp Chat + Marketing, from SuperLemon, offers simple WhatsApp tools for new stores and more automation as you grow. You can add a chat widget with several agents and choose from 50+ styles to match your store.
On the free plan, you can send cart recovery and order messages by hand from your own WhatsApp. Paid plans automate cart recovery, order, shipping and COD messages, and the Scale plan adds marketing campaigns and a shared WhatsApp inbox using your own approved number.
Main features:
- WhatsApp chat widget with multiple agents and custom styling
- Manual cart recovery and order messages from your own WhatsApp
- Automated cart recovery, order and COD notifications
- WhatsApp marketing campaigns and a team inbox
Pricing plans:
- Free
- Automate: $9.99/month
- Scale: $29.99/month
- 7-day free trial; WhatsApp message fees apply on paid plans
WhatsApp is the official app from Meta, and a strong choice for order updates. You can connect your WhatsApp Business account in minutes and send messages that customers have agreed to receive.
It sends order updates, which improves customer satisfaction and reduces support requests. It can also send automated marketing messages to recover abandoned carts. You can customise messages to match your brand or start from pre-built templates.
Main features:
- Connect your WhatsApp Business account in minutes
- Order updates sent automatically on WhatsApp
- Automated abandoned cart marketing messages
- Custom messages or pre-built templates
Pricing plans:
- Free to install; Meta charges for messages separately
Whatsy WhatsApp Abandoned Cart
Whatsy is an easy way to let visitors chat with you on WhatsApp. It adds a chat button and a share button to your store, so shoppers can ask questions or send products to friends. You can add several agents to cover different shifts.
Main features:
- WhatsApp chat and share buttons
- Multiple agents with their own working hours
- Manual abandoned checkout recovery and COD confirmation
- Proactive messages that offer a discount
Pricing plans:
- Free
SH: WhatsApp Chat & Marketing
SH: WhatsApp Chat & Marketing adds a WhatsApp chat and share button to your store so customers can get support easily. It also helps you sell more with automated, personalised cart recovery messages.
You can send order confirmations, shipping updates and COD confirmations, and run bulk marketing campaigns with clear stats on how they perform.
Main features:
- WhatsApp chat and share button with premium designs
- Automatic abandoned cart recovery messages
- Order, shipping and COD confirmation messages
- Bulk marketing campaigns with performance stats
Pricing plans:
- Free
- Pro: $5/month
- Charges apply for automated WhatsApp messages on both plans
Reco: WhatsApp Chat, Cart & AI
Reco connects WhatsApp with your Shopify store to help answer customer questions and recover sales. Automatic WhatsApp reminders bring back shoppers who left their carts.
It builds trust with order confirmations, shipping updates and COD confirmations, where customers reply YES or NO and the order is tagged for you. An AI chatbot replies 24/7 in your customer’s language, then hands over to your team.
Main features:
- Automated abandoned cart recovery on WhatsApp
- Order confirmation and shipping updates
- COD order confirmation
- AI chatbot and shared team inbox
- Customisable WhatsApp chat button
Pricing plans:
- Free
- Lite: $19/month
- Pro: $49/month
- 7-day free trial
Chaty
Chaty Chat Buttons & WhatsApp lets visitors reach you on the app they prefer, with 20+ options including WhatsApp, Messenger, Telegram, Instagram, SMS and phone. You can also personalise the widget’s font, colour, icons and welcome messages.
It connects with Google Analytics, so you can see how visitors use your chat button. That helps you turn more chats into sales and leads from a single button.
Main features:
- Let visitors reach you on their preferred chat app, including SMS and call buttons
- Customise the chat widget’s look
- Track chat button clicks with Google Analytics
- Show the WhatsApp button on mobile and desktop with triggers and targeting
Pricing plans:
- Free: 500 visitors/month
- Basic: $15/month
- Pro: $39/month
- Growth: $79/month
- Save 17% with yearly billing
Zoko
Zoko WhatsApp Marketing & Chat is used by many Shopify stores for support, marketing and sales on WhatsApp. It syncs your products to a WhatsApp catalogue, so customers can browse and buy without leaving the chat.
It also handles order notifications and abandoned cart recovery with automated flows, and AI chatbots can answer questions using your Shopify data. Your whole team can share one WhatsApp number for chats, calls and voice notes.
Main features:
- Customers browse your catalogue and buy inside WhatsApp
- WhatsApp campaigns to Shopify customer segments
- Shared team inbox with calls, voice notes and live translation
- Automated cart recovery, order updates and AI chatbots
Pricing plans:
- Starter: $49.99/month + $0.015/conversation
- Plus: $79.99/month (5,000 conversations included)
- Elite: $139.99/month (100,000 conversations included)
- Max: $499.99/month (5 million conversations included)
- 7-day free trial; Meta’s message rates apply
Interakt ‑ Sell on WhatsApp
Interakt lets you sell on WhatsApp by sending product catalogues to customers at scale. It automatically syncs your Shopify catalogue with your WhatsApp store. This helps you recover abandoned carts, keep customers engaged and grow revenue. It also includes basic chat automation and automated WhatsApp notifications.
Main features:
- Auto-sync your Shopify catalogue with your WhatsApp store
- Show your catalogue to thousands of customers through campaigns
- Convert WhatsApp carts into Shopify carts
- Chatbot flows and, on the top plan, AI sales and FAQ agents
Pricing plans:
- Growth: $41/month
- Advanced: $51/month
- Premier: $99/month
- 14-day free trial; WhatsApp conversation charges are extra
Ctx: WhatsApp Chat + Marketing
Ctx: WhatsApp Chat + Marketing includes everything you need to sell and support on WhatsApp. Besides a WhatsApp chat button, its single widget covers FAQs, order tracking and a contact form. It also handles abandoned cart and checkout recovery, order confirmations and COD verification.
You can add multiple agents with online hours, and the Premium plan connects the WhatsApp Business API, so messages go out automatically from your own brand number.
Main features:
- Single widget for WhatsApp chat, FAQs, order tracking and contact us
- Abandoned cart and checkout recovery using your own number
- Order confirmation, COD verification and review request alerts
- Multiple agents with online hours
- Broadcast campaigns and a team inbox
Pricing plans:
- Free
- Advanced: $8.99/month
- Premium: $24.99/month + message fees
- 14-day free trial
DC: WhatsApp Marketing + API
DelightChat’s app (now DC: WhatsApp Marketing + API) helps you manage customer support efficiently. It gives you one inbox for WhatsApp, Instagram, Facebook, email and live chat, which makes your team more efficient and improves the customer experience.
You can use customer segments to send WhatsApp broadcasts and run automated marketing, such as cart and checkout recovery. The app also gives you access to the official WhatsApp API, and helps you apply for the green tick. If you mainly need a chat tool, see our list of Shopify live chat apps.
Main features:
- Manage chats from WhatsApp, Instagram, Facebook, email and live chat in one inbox
- AI chatbot, AI assist and canned responses
- WhatsApp broadcast campaigns to customer segments
- Abandoned cart and checkout recovery, plus back-in-stock alerts
- Official WhatsApp API access and green tick application
Pricing plans:
- Startup: $29/month
- Scale: $99/month
- Growth: $299/month
- 14-day free trial
The final thoughts
A WhatsApp app can bring your Shopify store all the benefits above. When choosing one, think about features, ease of use, message costs, and customer support. The right WhatsApp app can help you sell more and give customers a better experience. If you also want to reach customers by text, take a look at our SMS marketing apps.
We hope this list helps. If you know another good app, let us know in the comments below. And if you’re looking for a new look for your Shopify store, browse our Shopify templates.
